Earlier, the business of issuing mortgages was an affair of piles of paperwork, long waiting times, and uncertainty about progress. Each step was handled independently, which caused delays and confusion for the borrowers. All parties involved were left wondering if something had occurred, if anything had been delayed, or whether things would now proceed as planned.

Money tied to a home can feel like a maze of dates, rates, and statements. One month looks normal, but the next statement shows a slightly different interest split, a new escrow amount, or a balance that doesn't match what you expected.